Privacy Policy | 3D BioLabs

3D BioLabs, LLC

Effective Date: February 28, 2023

3D BioLabs, LLC (“3D BioLabs,” "we," "our," or "us") is committed to respecting your privacy. This Privacy Policy (the “Privacy Policy”) explains our practices regarding the collection, use, and disclosure of information that you (“you” or “users”) may provide to us through your use of our website located at www.3dbiolabs.com and any of our other web pages that link to this Privacy Policy (the “Site”). By accessing the Site, you agree to be bound by this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Site. Each time you use the Site, the current version of this Privacy Policy will apply. Accordingly, when you use the Site, you should check the date of this Privacy Policy (which appears at the top) and review any changes since you last reviewed the Privacy Policy.

1. Information That We Collect, the Source of Such Information, the Purpose of Collection, and Recipients or Such Information

We explain here what categories of personal information we have collected, where we got it from, and with whom we have shared it:

Category of Personal Information Collected: Contact information: such as name, address, and phone number

Source: From our Site visitors when they visit the Sites, call us, sign-up for emails or another service, or otherwise interact with us.

Purpose for Collection: To communicate with and respond to our Site visitors about the work we do or the products or services we provide, including verification of identity or to meet legal obligations.

Categories of Recipients: We may share this information with select marketing, information technology, or other service providers and partners.

Category of Personal Information Collected: Browsing information: such as your IP address, MAC address or other device identifier, the kind of browser or computer you use, pages and content that you visit on the Sites, what you click on, the state and country from which you access the Sites, date and time of your visit, and web pages you linked to our Sites from.

Source: Our Sites and your interactions with the Sites, including through the use of cookies and other tracking technologies explained further below

Purpose for Collection: To evaluate usage of the Sites and improve performance and service levels; to protect the security and integrity of the Sites and our business, such as preventing fraud, hacking, and other criminal activity or to meet legal obligations.

Categories of Recipients: Our service providers who help us with fraud protection and website analytics

In some jurisdictions, individuals may have the right to opt-in or withdraw consent for certain uses. If you reside in such jurisdictions, you may have additional rights which are detailed below, “Access, Correction and Deletion.”

2. Information We Collect Automatically

When you visit the Site, we may collect certain information from you, including your Internet Protocol (IP) address, MAC address, browser type, operating system, device-identifying information, the specific web pages visited during your connection, and the domain name from which you accessed the Site. In addition, we may collect information about your browsing behavior, such as the date and time you visit the Site, the areas, or pages of the Site that you visit, the amount of time you spend viewing the Site, the number of times you return to the Site and other clickstream data. We may also use non-personal or aggregated information for statistical analysis, research, and other purposes.

Like many commercial websites, we analyze how visitors use our Site through what is known as "cookie" technology or similar tracking tools. A cookie is a small text file that is placed on your computer when you access the Site and allows us to recognize you each time you visit the Site. We may use cookies to: (1) allow you to use the Site without having to re-enter your username and password; (2) enhance or personalize your Site usage and shopping experience; (3) monitor Site usage; (4) manage the Site; and (5) improve the Site, including providing you with interest-based ads. For more information on our advertising, see below: “Interest-Based Advertising.” If you choose, you can set your browser to reject cookies or you can manually delete individual cookies or all the cookies on your computer by following your browser’s help file directions. However, if your browser is set to reject cookies or you manually delete cookies, you may have some trouble accessing and using some of the pages and features that are currently on our Site, or that we may put on our Site in the future. Note that browser-management tools for cookies are outside of our control and we cannot guarantee their effectiveness. We may combine the information we collect through cookies, web beacons, or other technology tools with other information we have collected from you or information from other sources.

3. Use of Collected Information

In general, we use the information that we collect from you so that we can continue to provide the Site, operate our business, and provide information that you request from us. This includes the following uses and purposes: (1) to communicate with you and to respond to your inquiries; (2) to monitor and analyze Site usage and trends; (3) to address problems with the Site, our business or our services, or to enhance or improve the user experience with the Site; (4) to protect the security or integrity of the Sites and our business; (5) to monitor the Sites for compliance with our Terms of Use and the law; (6) to contact you with Site updates, newsletters and other informational and promotional materials from us.

4. Disclosure of Information

We may disclose information collected from and about you as follows: (1) to our related companies and service providers, to perform a business, professional or technical support function for us; (2) as necessary if we believe that there has been a violation of the Site Terms of Use or of our rights or the rights of any third party; (3) to respond to legal process (such as a search warrant, subpoena or court order) and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; and (4) in the event that our company or substantially all of its assets are acquired, your personal information may be one of the transferred assets. We may also disclose your personal information with your express consent. We may share aggregate, non-personally identifiable information about Site users with third parties.

5. Interest-Based Advertising

We may use third-party advertising companies that use tracking technologies to serve our advertisements across the Internet. These companies may collect information about your visits to the Site and other websites and your interaction with our advertising and other communications. These advertising companies serve ads on behalf of us and others on non-affiliated sites, and some of those ads may be personalized, meaning that they are intended to be relevant to you based on information collected about your visits to the Site and elsewhere over time. Other companies may also use such technology to advertise on our Site. You have the choice to tell us not to collect and use this information, and in some jurisdictions, we will only engage in interest-based advertising if you opt in.

6. Security

We maintain reasonable and appropriate measures designed to maintain the information we collect in a secure manner. We have taken certain physical, electronic, and administrative steps to safeguard and secure the information we collect from visitors to the Site. Even though we follow reasonable procedures to try to protect the information in our possession, no security system is perfect, and we cannot promise, and you should not expect, that your information will be secure in all circumstances.

7. Children

The Site is not directed to children, nor do we knowingly collect any personal information from children under the age of thirteen without verifiable parental consent. If you believe that a child has provided personal information to us, please contact us promptly as described below, and we will endeavor to investigate and delete such information from our systems.

8. Third Party Websites

The Site may contain links to third-party websites, such as social media sites like Facebook and Twitter, which may have privacy policies that differ from our own. We are not responsible for the activities and practices that take place on these websites. Accordingly, we recommend that you review the privacy policy posted on any external site before disclosing any personal information. Please contact those websites directly if you have any questions about their privacy policies.

9. Changes to This Privacy Policy

We may change this privacy policy from time to time, including as required to keep current with rules and regulations, new technologies and security standards. When we do, we will post the change(s) on our Sites. If we change the policy in a material and retroactive manner, we will provide appropriate notice to you.

10. Visitors from Outside the United States—Cross-Border Transfer

The Site is hosted and operated primarily in the United States. If you are visiting the Site from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries in accordance with this Privacy Policy. The data protection and other applicable laws of the United States or other countries may not be as comprehensive as those laws or regulations in your country or may otherwise differ from the data protection or consumer protection laws in your country. Your information may be available to government authorities under lawful orders and law applicable in such jurisdictions. By using the Site and/or providing personal information to us, you consent to transfer your information to our facilities as described in this Privacy Policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we collect and use the information of our customers, you can utilize the Contact Us section of the website, or by postal address at 3D BioLabs; 285 Wilmington West Chester Pike, Chadds Ford, PA 19317; ATTN: Privacy Request, or by telephone at 610-558-2800.

If we need, or are required, to contact you concerning any event that involves your information, we may do so by email, telephone, or mail. If you make a purchase, we will send you a confirmation email.